Awaab’s Law & Social Housing Compliance
Training, compliance reviews and HSEQ support for the social housing sector.
We help housing associations, local authorities and contractors turn Awaab’s Law into practical, everyday compliance.
Phase 2 starts 30 November 2026
Awaab’s Law already sets strict timescales for damp, mould and emergency hazards. From 30 November, it covers seven more:
- Excess cold
- Excess heat
- Falls
- Fire and explosions
- Electrical hazards
- Domestic hygiene and pests
- Structural collapse
Phase 3 follows in 2027.
How we can help
Awaab’s Law training
Role-based training for everyone from repairs teams to senior leaders: responsibilities, timescales, escalation and record keeping.
HHSRS & hazard training
How to spot, assess and escalate housing hazards, and how HHSRS links to Awaab’s Law. See also our Damp & Mould Awareness course.
Compliance health checks
An independent review of your policies, processes, records and team knowledge, with clear, prioritised recommendations.
Ongoing HSEQ support
Help putting improvements in place, from policies and risk assessments to action plans and ongoing advice.
Flexible training delivery
Options to fit around busy housing and maintenance teams.
Up to
Virtual
Interactive Teams session
Up to
On-site
Two sessions in one day
Up to
Workforce-wide
Tailored large-scale delivery
Why choose arlo?
Specialist knowledge
Experienced housing compliance professionals who have worked with housing associations and local authorities.
Tailored to you
Built around your organisation, your people and how you actually work.
Practical, not theory
Teams leave knowing what to do, why it matters and how to apply it.
End-to-end support
From training and reviews to policies and ongoing advice.
A trusted partner
Straightforward, reliable advice and long-term relationships.
Your questions answered
What is Awaab’s Law?
It sets legal timescales for social landlords in England to investigate and fix hazards in tenants’ homes. It is named after Awaab Ishak, who died aged two in 2020 after prolonged exposure to mould in his family’s home. Phase 1 started on 27 October 2025.
Who does it apply to?
Registered providers of social housing in England, including housing associations and local authorities. It does not currently apply to private landlords. Contractors working for social landlords need to understand it too.
Do contractors need Awaab’s Law training?
Yes, if they carry out repairs or inspections for social landlords. The landlord is responsible for meeting the timescales, so contractor teams need to spot hazards, report them quickly and keep clear records.
What are the timescales?
Emergency hazards must be investigated and made safe within 24 hours. Significant hazards must be investigated within 10 working days, with a written summary to the tenant within 3 working days and the home made safe within 5 working days of the investigation.
What changes on 30 November 2026?
Phase 2 adds excess cold, excess heat, falls, fire and explosions, electrical hazards, domestic hygiene and pests, and structural collapse. Phase 3, expected in 2027, adds the remaining HHSRS hazards except overcrowding.
How do HHSRS and Awaab’s Law fit together?
HHSRS is how the 29 hazards in homes are assessed under the Housing Act 2004. Awaab’s Law is bringing those hazards in phase by phase, so knowing HHSRS helps teams recognise what is covered and when.
Ready for phase 2?
Talk to us about training or an independent compliance review. Based in Witham, Essex, we deliver training on site, at our training facility or virtually.
Meet our expert
Grace
Grace is an experienced Health, Safety, Environment and Quality (HSEQ) professional who works closely with clients to help them achieve compliance, improve performance, and create safer working environments. With a practical and supportive approach, Grace delivers audits, inspections, management system support, training, and compliance guidance tailored to each organisation’s needs. Her focus is on making health and safety straightforward, effective, and embedded into everyday business operations.
Client Review
“A true extension of our business”
“The result has been a significant improvement in our compliance standards, increased confidence across the management team, and a much more proactive safety culture. We now view arlo as an extension of our business and trust them completely to support us as we continue to grow.”
Operations Director, Construction Sector